Frequently Asked Questions

Frequently Asked Questions:

Q: I'm getting a message that says I must be a registered customer to order and I already registered. What do I do?
A: You need to click 'Sign In' on the upper left of the checkout page under 'Checkout Options'. You have to do this even if you were logged in while viewing the website.

Q: Where do I download designs that I ordered?
A: www.joyfulstitches.net/servlet/Download

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